Monthly Archives: November 2009

Carrington Malin

Social media measurement

Spot On’s Carrington Malin takes a quick look at measurement for social media. It’s all about objective setting. Continue reading

Posted in brand marketing, CRM, Customer care, Customers, Internet, Middle East marketing, Online marketing, public relations, strategy | Tagged , , , , , , , , , , , , ,
Alexander McNabb

Social media isn’t socialist media

The idea that social media is a new way of running marketing communications on the cheap is a beguiling one and, sadly, totally incorrect. Social media campaigns can create significant challenges. Continue reading

Posted in brand marketing, Internet, Middle East marketing, social media, Twitter | Tagged , , , , , , , , , ,
Alexander McNabb

Disintermediation and the media

When technology improves access, quality becomes secondary. And quality is the last refuge of the about-to-be-disintermediated. Continue reading

Posted in General | Tagged , , , , , , , , , ,
Carrington Malin

Alexander nominated for Communicator of the Year!

The MEPRA Awards shortlisted nominations and submissions are out today, which include 10 best practice categories and two individual awards categories, being Young Professional of the Year and Communicator of the Year. Having decided as an agency not to enter … Continue reading

Posted in Awards, MEPRA, Middle East Public Relations, public relations, social media, Twitter | Tagged , , , , , , , , ,
Alexander McNabb

Market monopolies

Few of us have a taste for big business when it’s a monopoly or when we’re its customers and it’s not listening to us. And that has never been so true as it is now, with the fast flows of information, particularly consumer opinion and comment, that the Internet and the many consumer generated media outlets that it has opened up. Continue reading

Posted in competition, CRM, Customer care, Customers, General, Middle East marketing, social media |
Carrington Malin

Social media takes time

Can social media be effectively time-managed? And how should organisations approach the employee time-management issues surfaced by using social media? Continue reading

Posted in Online marketing, social media, strategy, Twitter |