Tag: planning

Are you building a customer centric website?

Filed in Online Marketing by on August 27, 2017 0 Comments
Are you building a customer centric website?

No matter how customer focused your organisation is, it can be easy to lose this focus when it comes to developing a new website. Far too often the website planning process becomes the sole prerogative of the marketing team and excludes those that know the most about the company’s customers and their needs: sales and […]

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Honest statistics

Honest statistics

As any politician, publicist or PR person knows, one can prove absolutely anything with statistics! And in a region, such as ours, where reliable statistics for many things are so hard to come by, people certainly try! As veteran journalist and long-term UAE resident Peter Hellyer rightly says in Tuesday’s National newspaper, scarcely a week […]

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When social media programs grow up…

When social media programs grow up…

I’ve been doing quite a lot of speaking at ‘online’ conference events and workshops recently (this will surprise nobody who knows me) and consequently meeting a lot of people who are experimenting with social media within their organisations. It’s something of a growing trend – typically, one person within an organisation has been using Facebook […]

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10 social media myths exposed

10 social media myths exposed

More Middle East brands are looking seriously at using social media in their communications and making efforts to plan, structure and invest in strategic activities. It’s no secret that Spot On PR is a big fan of social media and actively recommends that all organisations pay attention to the irreversible changes that social media are […]

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Are you engaging the right fans?

Filed in CRM, Customers, Social media by on May 2, 2010 0 Comments
Are you engaging the right fans?

As a communications and marketing agency that helps run a number of social media programs, we spend quite a lot of time looking at Middle East social media marketing campaigns from around the region. It’s still early days, but the number of brands experimenting with social media in the Middle East is growing and, as […]

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N reasons social media campaigns fail

N reasons social media campaigns fail

There are lots of great blog posts around these days on reasons for companies failing with social media programs. Usefully, these are often titled something like: “The N Reasons Companies Fail at Social Media”, where N is a number between 3 and ten (I’ve listed some nice ones at the end of this post). Well, […]

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